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Automation Centre offers services to meet your specific requirements including: Customization of the core products; Integration with other leading software products and data sources; Installation of our products at your site; Training options that can be customized to meet your organization's needs; Data Warehouse development and integration services. back to top
Our team of experienced Lotus Notes developers can create virtually any functionality that you may require. TrackerSuiteTM is 100% native Lotus Notes/Domino code. This allows for seamless transitions between your current Notes based E-mail platform and TrackerSuiteTM. Automation Centre has a proven system of continuous development with at least two new releases per year. These releases incorporate many client requests for additional functionality and features. We strive to incorporate as much new functionality into the core product as possible and our large client base constantly challenges us to keep improving and increasing the features and functionality.
This benefits you in several ways:
- Out of the box you have the most robust suite of front office automation products available
- If you do need additional customization or functionality and it is something that could be incorporated into our core product, your cost for that work is substantially less than it would otherwise be
- Microsoft Exchange/Outlook Custom Functionality
Before we released the first version of TrackerOfficeTM our development team spent 18 months ensuring that it was as full featured and functional as our proven Lotus Notes based solution. As such, we have a very skilled team of Exchange programmers who can create virtually any functionality that you may require. If you want to expand your Outlook contact us for a quote for developing the additional features and functionality that you may require to suit the specific challenges that your business faces. back to top
Our products integrate well with leading ERP, HR and Accounting software products such as: SAP, PeopleSoft, JD Edwards and Oracle. If data can be transmitted in a delimited flat file, we can import and export it with our software and integrate the data with your project management, time and expense tracking, sales or human resources TrackerTM application. back to top
In the "new economy" the knowledge that resides within your organization is, in many cases, your only significant asset. Intellectual property is the key competitive advantage in a knowledge based business, and, in today's economy, all business is knowledge based. Customer data, competitor data, sales projections, employee time and expense data, prospect pipeline data and more all stored in a variety of formats and a variety of locations.
Automation Centre will provide data mapping and integration with popular accounting and ERP packages such as SAP and PeopleSoft into the Tracker Data Warehouse, combining it with the knowledge collected through Tracker applications. The Tracker Data Warehouse allows you to create the reports you need to understand your company, make better decisions based upon consolidated and accurate information, and use that data to improve your organization's efficiency, growth and profitability. Our consultants will also work with your personnel to create the processes necessary to efficiently, create, store, distribute and capitalize on the valuable data and knowledge that your people develop everyday. back to top
A typical installation of TrackerTM will consist of three days of on-site work by an Automation Centre consultant. We try to gather as much information as possible in advance so that certain features and functionality can be pre-configured such as: what the network configuration looks like; what the organizational structure looks like; how workflow typically is configured; the normal approval processes; etc.
This process has been proven to work with up to 1,000 seat installations. TrackerTM is so intuitive that very little training is required. However, Training for the administrators is typically included during the installation process and custom training is available. back to top
The key to a smoothly functioning business lies in the abilities of its employees--if they can complete the tasks demanded of them completely and efficiently, the business will prosper. We at Automation Centre understand that in order for the implementation of technology to truly be effective, we must not only provide the technology itself, but must also educate our clients and their teams in the usage of that technology. Thus, our training organization offers a variety of services, each complimenting the other in order to provide a complete training solution.
We can develop a custom training program related to the use of our products. For both Lotus Notes/Domino and Microsoft Exchange/Outlook usage and development. If you are ramping up employment or are working with a lot of contract employees, an Automation Centre training program is your best solution for bringing them up to speed quickly and efficiently.
We take the time to learn your business processes and incorporate them into your customized training program. We can also make suggestions for improvements to your processes or workflow if you are interested. back to top | 
